As much as the importance of data has grown in recent years, the capability to be able to communicate verbally remains at the core of business transactions, both within the organisation, and between representatives of the organisation and external parties, such as suppliers, partners, customers and other stakeholders. And no-one knows how, better than Support UK
Support UK is a recognised expert in supplying and servicing business communications that combine a range of technologies to provide a consistent user experience across multiple devices and media, including email, SMS, voicemail, presence, instant messaging, fixed and mobile telephony, all integrated to keep your employees, clients and suppliers connected.
IP telephony has become mainstream for delivering voice services over an existing network infrastructure and many businesses are enjoying the benefits of simple, reliable and flexible user access to a range of enhanced communication and collaboration tools.
To find out more about how we can help you to communicate more effectively – and cost-effectively – call us on 0345 241 1521 or click here
Delivering the right IP Telephony solution for you
On-Premise: the traditional approach of using on-premise telephony equipment requires businesses to invest in the right infrastructure, products and services to maximise flexibility and performance whilst minimising costs. Support UK maintain vendor accreditations and technical expertise with key communications technology manufacturers Avaya, Liquid Voice, Gamma, Ring Central, Xima and Microsoft.
This enables us to provide truly independent advice, design an appropriate architecture and supply, install and support all of the tier-one hardware, software and services necessary for a best-in-class solution.
Hybrid: a hybrid solution utilises a mix of on-premise hardware and virtualised services to deliver the best of both worlds. The hybrid model is a resilient solution and is often used by organisations transitioning from one technology to another, in order to manage the speed of migration.
Support UK provides expert advice and guidance as to the most suitable hybrid strategy; helping you to migrate to the on-premise or hosted environment that is best for your business.
Hosted and Cloud: hosted and cloud-based IP telephony-as-a-service provides access to the full range of enterprise-class functionality without the need for initial investment in an on-premise PBX. Services are provisioned through a fully-managed datacentre to deliver a future-proofed service with carrier-grade resilience and security.
Customers can choose a hosted service, which utilises a shared PBX, or a cloud service with a dedicated PBX. Calls are routed via business-grade broadband rather than a local exchange, so users can make and receive calls from any internet-connected location using a single phone number.
How we can help you to implement the right IP Telephony
With decades of experience under our belts, Support UK can deploy the latest IP telephony for organisations of all types, from SMB to enterprise-scale solutions, and we are the partner of choice for many UK businesses.
Our clients really appreciate the fact that we take the time to understand their unique business requirements before designing and implementing a solution that delivers maximum value and return on investment.
Whether you’re migrating to IP for the first time or seeking to develop your existing telephony system, we provide secure, resilient and flexible solutions that integrate seamlessly with your existing infrastructure.
Voice Network Services
Connectivity is the foundation of communication. Whether you are moving towards a more flexible, collaborative infrastructure by deploying IP voice, or simply looking to reduce your expenditure on your ISDN lines, Support UK can provide the right solution.
How we can help you to make the most of Voice Network Services
Support UK will audit your current calls and line usage to identify areas where we can reduce costs and free up budget for more important projects. We can consolidate both your billing and supply chain, simplifying budgeting and management.
If you’re unsure whether SIP or IDSN is the right way to go, we’ll help you weigh up the pros and cons of both technologies to define the best solution for your business.
The business benefits of better connectivity
The advantages of high-quality internet-based connectivity are immediate and obvious: reduced set-up costs, significant savings in call charges, and quicker, easier maintenance:
- Reduced equipment costs
- Lower management and operational costs
- Improved internal and external communications
- Greater resilience and business continuity
- Feature-rich communication tools to any device or location
- Centralised systems management and cost control
- Free inter-office calls across your network
- Scalable up to thousands of users
Support UK supplies and supports telecommunications systems for organisations of 30 to 3,000+ users in Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, London and the south-east of the UK.
To find out more about how we can help your business to communicate more effectively – and cost-effectively – call us on 0345 241 1521 or click here