Our team of technical experts will manage your project from conception, through to completion, ensuring we work to help you meet requirements of your business technology strategy. Our professional services include:
Total telecoms consultancy
Our in-house team of consultants is focused on one key objective: keeping you ahead of the competition. We help businesses to make the right decision and to invest in next-generation communications technologies to support sales growth, whilst reducing costs. We take time to understand your communication strategy and your challenges, before recommending solutions that leverage your existing infrastructure to improve both processes and productivity, thus delivering a better user experience and greater customer service.
Comms network design
The design of your critical infrastructure will be determined by your business model, objectives and future growth strategy, so our methodical approach to network design ensures that topology, administration, security, connectivity and support are all developed with your broader business requirements in mind.
Over the years we have accumulated extensive knowledge and experience of integrating telecommunications technologies for organisations of all sizes, across a broad spectrum of industries. We also commit to maintaining the highest levels of technical expertise and accreditation for the leading communications, networking and software vendors. This enables us to design and deliver high-performance, high-availability telecoms networks that are scalable, flexible and resilient.
For many organisations, the transition to a collaborative environment necessitates a hybrid network model. At Support UK we are specialists in the deployment of hybrid infrastructures and have helped many businesses navigate smoothly through a phased migration by identifying potential pain points in advance and designing the right model to minimise resource use and mitigate risk.
Every organisation strives to achieve more with less, and a great place to start is by making sure you’re getting the best return on investment from your current assets. Identifying and eliminating waste, reducing inefficiencies and unnecessary spend, all enable you to free up investment for innovative new technologies that allow your business to maintain a competitive advantage.
Our certified engineers carry out a comprehensive audit and deliver a detailed report to guide you through our approach, observations and recommendations. In order to take your business forward we highlight ways to improve the return on your current investment and both the business benefits and potential impact of adopting new technologies.
Configuration and optimisation
As the needs of the modern business become more complex, so does the critical communication infrastructure that supports it. Systems typically comprise element from multiple vendors and are often customised to meet client-specific criteria. Support UK has a team of highly qualified engineers to configure and test your hardware and software off-site prior to installation, ensuring the system is almost ready to go and minimalising on-site installation time and disruption.
Integration of all your telecom network elements
Of paramount importance in every solution we design is the compatibility and integration of each technology and service component. At our pre-staging integration centre we rigorously test every element to ensure that everything works in harmony and that it fits seamlessly into your existing infrastructure.
Installation and Project Management
The Support UK team of experienced, accredited technicians works in conjunction with our PRINCE2 project managers to ensure all installations comply with manufacturers’ best practice guidelines. We aim to carry our each and every installation to the highest standards and with a minimum of disruption to your business.
Training for your team
At Support UK, we understand that successful implementation is often dependent upon the speed with which users adopt, and become familiar with, the new technology. User education and support is an integral part of any systems migration, in order to minimise the potential impact on workforce productivity and quality of service. What’s more, the new system should be intuitive, efficient and easy to manage.
Support UK supplies and supports telecommunications systems for organisations of 30 to 3,000+ users in Hertfordshire, Bedfordshire, Buckinghamshire, Cambridgeshire, London and the south-east of the UK.
To discuss how our professional consultancy services can help your organisation to grow and succeed, click here or call 0345 241 1521.